Accept the license agreement
Every console user accepts the OpenLatch End-User License Agreement (EULA) once, the first time they open the console, and can reread it on Account › Legal. No role is needed: the agreement and the steps are the same for every role and every kind of organization.
Accept the agreement
Section titled “Accept the agreement”The first time you open a console page, a panel titled Welcome to OpenLatch appears in front of it, with the line “By accessing OpenLatch, you’re agreeing to the EULA.” The address you were opening stays in the address bar, and the console behind the panel stays closed until you accept.
- To read the agreement first, choose Read the agreement. The panel widens to show the full text, which ends with its effective date. Back returns to the panel.
- Choose Accept and continue, from the panel or from the full text. Pressing it is your acceptance: there is no box to tick and nothing to scroll through first.
- The console opens the page you were heading to.
Sign out is the only other way out of the panel. The panel has no close button, and Escape does not close it. Signing out records nothing and changes nothing in your account, your roles or your memberships; the panel shows again the next time you open the console.
When you create a new organization, the setup wizard opens on the same panel as its first step, before Organization Profile, and moves on to Organization Profile once you accept. When a colleague invited you, joining the organization is never blocked: the panel shows at your first console page.
If the panel shows an error
Section titled “If the panel shows an error”| Message | What to do |
|---|---|
| We couldn’t load the agreement | The console stays closed until the agreement loads. Check your connection and choose Try again, or Sign out |
| We couldn’t save your acceptance. Try again. | Nothing was recorded. Choose Accept and continue again |
| The agreement was updated. Review it, then accept again. | A new version was published while the panel was open, and the panel now shows it. Review it, then choose Accept and continue again |
One acceptance for every organization
Section titled “One acceptance for every organization”Your acceptance belongs to you, not to an organization. Once you accept, the console never asks again, in any organization you belong to and on any device.
The organization you were working in when you accepted records it in its audit trail as EULA accepted, with the version of the agreement and a fingerprint of its text. The audit trail’s exports include them; see Review the audit trail.
When OpenLatch publishes a new version of the agreement, you are not asked to accept again and you get no notice. The version you accepted keeps applying to you, and Account › Legal shows the current agreement.
What acceptance never blocks
Section titled “What acceptance never blocks”Acceptance applies to your own console sessions only. Until you accept, programs and agents keep working:
| Access | Before you accept |
|---|---|
| API keys, personal or organization | Work as usual |
| MCP clients | Connect and call tools as usual. Signing in to connect a client opens the consent page, never the panel |
| The client on your hosts | Enrolls, reports and enforces as usual |
Reread the agreement
Section titled “Reread the agreement”Account › Legal shows the agreement that applies to you in every organization, for every role: its title, the date you accepted it, a badge with its version and effective date, and the full text. Download PDF opens your browser’s print dialog for the text alone, so you can save it as a PDF. Open it from your avatar in the console, then Legal; see Manage your account.