Agent ownership
Each agent resolves to an owner: a named person, a declared service owner, or Unattributed with its reason. Overriding an owner is recorded in the audit trail, and an agent still running under a departed employee is flagged.
Each agent resolves to an owner: a named person, a declared service owner, or Unattributed with its reason. Overriding an owner is recorded in the audit trail, and an agent still running under a departed employee is flagged.